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Frequently Asked Questions

  1. How will this program help me?

    ACE allows us to view our trading from two perspectives. Offensive - our ability to generate positive trades and the P/L we capture from them. Defensive - showing us how our risk management is performing, how our strategies are working and the areas that we need to tighten up to become profitable traders. Overall it will help you become an efficient trader.

  2. Do I have to enter trades manually?

    No you do not, trades need to be uploaded onto the website, the instructions are on the upload data page, and there are videos explaining the procedure in detail on the same page.

  3. Is there a minimum time period I need to subscribe for?

    No there are no minimums, subscription is monthly and can be canceled at anytime.

    Even though subscription can be canceled at any time, no refund will be given on subscription fees for that month. Cancellation will take effect the following month.

  4. Can I save trades from different brokers and view the data in one report?

    Yes, data can be uploaded from various brokers into one account and viewed under one report.

  5. What if you do not have my broker in your software?

    If we do not have your particular broker programmed into our software we can program them in there for you. You can contact us at support@acetradingpro.com to find out more.

  6. How does the program calculate profit and loss?

    P/L is calculated on an intraday bases and overnight positions on an first in first out bases. This means that the oldest shares are counted as being covered first, same goes for overnight trades.

  7. Will my P/L on ACE match my brokers reports exactly?

    In most cases the report should match you broker. However some brokers may calculate P/L differently.

Email us with any questions, thoughts and suggestions you may have. We want to hear your ideas and feed back about our product. If you are a subscriber to the software you get to ask us one question a week free about your trading. Based on our various matrix/evaluation tools we can give you individual and independent feedback about your trading.

Web Site Terms and Conditions of Use

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

  1. Permission is granted to temporarily download, print, copy or export one copy of the materials (information or software) on TradeStar Consulting, LLC's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on TradeStar Consulting, LLC's web site;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or "mirror" the materials on any other server.
    6. You may not copy, modify, reproduce, republish, distribute, display, or transmit for commercial, non-profit or public purposes all or any portion of the Web Site.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by TradeStar Consulting, LLC at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Disclaimer

  1. The materials on TradeStar Consulting, LLC's web site are provided "as is". TradeStar Consulting, LLC makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, TradeStar Consulting, LLC does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall TradeStar Consulting, LLC or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on TradeStar Consulting, LLC's Internet site, even if TradeStar Consulting, LLC or a TradeStar Consulting, LLC authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on TradeStar Consulting, LLC's web site could include technical, typographical, or photographic errors. TradeStar Consulting, LLC does not warrant that any of the materials on its web site are accurate, complete, or current. TradeStar Consulting, LLC may make changes to the materials contained on its web site at any time without notice. TradeStar Consulting, LLC does not, however, make any commitment to update the materials.

6. Links

TradeStar Consulting, LLC has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by TradeStar Consulting, LLC of the site. Use of any such linked web site is at the user's own risk.

7. Site Terms of Use Modifications

TradeStar Consulting, LLC may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to TradeStar Consulting, LLC's web site shall be governed by the laws of the State of New York without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfillment of those purposes.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.